The Reading Passage has eight sections, A-H

Choose the correct heading for each section from the list of headings below.

Write the correct number, i-ix, in boxes on your answer sheet.

List of Headkings

Drag and drop the headings to the correct paragraphs in the passage.

i. Complaints about the impact of a certain approach

ii. Fundamental beliefs that are in fact incorrect

iii. Early recommendations concerning business activities

iv. Organisations that put a new approach into practice

v. Companies that have suffered from changing their approach

vi. What people are increasingly expected to do

vii. How to achieve outcomes that are currently impossible

viii. Neither approach guarantees continuous improvement

ix. Evidence that a certain approach can have more disadvantages that advantages

Alexander Henderson (1831-1913)