Complete the summary below.

Choose ONE WORD ONLY from the passage for each answer.

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Fun at work

Tews, Michel and Stafford carried out research on staff in an American chain of 1 . They discovered that activities designed for staff to have fun improved their 2 , and that management involvement led to lower staff 3 . They also found that the activities needed to fit with both the company’s 4 and the 5 Of the staff. A balance was required between a degree of freedom and maintaining work standards.

Reading Passage 1